Q : When will l receive my order?
A : We use UPS worldwide for all of our shipping. You will receive your order within 3-5 working days(depending on your country) after receiving your order.
For order over than 20 yards, we use DHL and TNT delivery services, which should take approximately 3-5 days in shipping time. And via Post office for order lesser than 20 yard in which shipping time should take approximately 7 days.
Q : How do I pay for my order?
A : We only accept credit cards. No cash or cod purchases. We gladly accept Visa and Mastercard.
We accept major Credit Cards: Visa, MasterCard or Bank Transfer to:
Name of Bank: Bangkok Bank Silom Branch
Account Name: Chuckapong Panomouppathum
Silom Village Trade Center
286 Silom Bangrak Bangkok Thailand 10500
Account Number: 1184672788
Bank Identification Number or SWIFT code: BKKBTHBK
Address of bank branch: Bangkok Bank Branch Silom 118
300 Silom Road Bangrak Bangkok Thailand 10500
Deposit of 40% from the grand total amount in purchase order is required and the last balance is subjected to be paid 1 week before shipment.
For Credit Card payment, customers need to send us "Mail order form" telling that customers intend to pay following that order including Credit Card number and Expired date.
Q : Do you have a catalog that can be mailed to me?
A : We can send the catalog to you but customers are responsible for delivery cost and other expenses.
Q : Do I have to pay duty for this product?
A : Normally, for minimum order of $200, DHL or TNT can send the products right to your doorstep.
Q : What is the best way to care for Thai silk?
A : It is Possible to hand-wash all silk. However, to keep its original appearance Thai silk should be dry-cleaned.